In a world where retail training is average and most retail courses are aged, it's great to see the FUTURE RETAIL LEADERS SCHOOL, Black Belt In Retail series by Prakash.
The contents are modern, easily digested and are a new retail encyclopedia!
The series includes essential tools and techniques that every retailer must know and adopt if they are to be number one.
The 360-degree approach is an eye opener for the savvy market retailer who knows that it is not enough just to engage your customers but also your employees and your partners. It’s time to unlearn what doesn’t work, and through this series, adopt efficient and effective, profit-centered concepts with tactical options.
I foresee this series fast becoming the primary, mandatory curriculum for every retail-learning partner worldwide.
We, in retail, continue to face many challenges on our way to management excellence. After 20 years of retail, I am still fighting the same widespread counter-productive behaviours:
- Too much focus on revenue and little understanding of the main sources of profit.
- The belief that headquarter teams know customers better than store teams.
- A lack of well-shared, widespread KPIs.
- Too much focus on next week and no time spent on a vision of the next five years.
- Heavy focus on controlling investments and low control on merchandise commitments.
- The belief that the more stock you have the more you will sell.
- A lack of attention paid to markdowns.
I was therefore very pleased to discover the FUTURE RETAIL LEADERS SCHOOL ‘Black Belt in Retail Series’.
An educational tool; to the point; it’s comprehensive, and easy to use.
It is obvious there is a lot of retail experience behind it.
I hope the series will be shared and used by my retail colleagues.